FAQ
FAQ
1. What products do you offer? We offer a range of skincare products, including [types of products, e.g., moisturizers, serums, cleansers].
2. How do I place an order? Simply browse our products, add them to your cart, and proceed to checkout. You’ll be prompted to provide your payment and shipping information.
3. Do you offer free shipping? We offer free shipping on orders over [X amount]. Standard shipping rates apply for smaller orders.
4. How can I track my order? Once your order ships, you will receive an email with a tracking number to monitor your order’s progress.
5. Can I change or cancel my order? Orders can be changed or canceled within [X] hours of purchase. Please contact our customer support as soon as possible to request any changes.
6. How do I return a product? If you are not satisfied with your purchase, please refer to our [Refund Policy] for return instructions.
7. How do I contact customer support? You can reach our customer support team at sales.bebrightskincare@gmail.com